At BedWatch, we know that bed turnover and environmental services (EVS) coordination are critical to ensuring timely patient care and operational efficiency. That’s why we’re excited to introduce a powerful new automation—seamlessly integrating our Discharge Control and Service Control modules.

This new enhancement automates service requests based on patient discharge events, improving response times, reducing manual coordination, and ensuring every discharged room is properly prepared for the next patient.

Discharge Control + Service Control: A Smarter Way to Manage Room Turnover

Traditionally, when a patient is discharged, multiple steps must happen before the room is truly ready for the next admission. Environmental Services (EVS), nursing teams, and support staff all play a role, but delays in communication and manual processes can slow everything down.

With our new automation, BedWatch now automatically triggers service requests as soon as a discharge is logged in the system. These service requests can be customized to match facility-specific workflows and infection control needs.

How It Works:

✅ A discharge event is recorded in BedWatch.
✅ Service Control automatically dispatches service requests for follow-up tasks.
✅ Tasks are dynamically triggered based on room status and cleaning type.
✅ EVS and support teams receive instant notifications, eliminating delays.

This means faster bed turnover, streamlined workflows for EVS, and a better patient experience with reduced wait times for admissions.

Automating Critical Post-Discharge Tasks

Different discharges require different follow-up actions. With this new feature, facilities can configure BedWatch to automatically trigger service requests that match the level of cleaning and preparation required.

Standard Post-Discharge Requests

When a standard discharge occurs, BedWatch can trigger tasks like:
🔹 Fresh linen delivery to ensure the next patient has a clean, fully stocked room.
🔹 EVS inspection requests to verify that cleaning standards are met.
🔹 Supply restocking for essential patient care items.

🦠 Enhanced Infection Control Triggers

For terminal cleans or isolation cases, additional steps may be required to maintain infection prevention protocols. BedWatch allows specific triggers to activate only under these conditions, such as:
🔹 Deploying disinfectant robots to rooms flagged for terminal cleaning.
🔹 Requesting fresh privacy curtains after an isolation discharge.
🔹 Requiring an EVS supervisor inspection for infection control compliance.

This ensures that high-risk rooms receive extra precautions without unnecessary delays or manual intervention.

The Impact: Faster Turnover, Safer Care, Less Manual Work

With this new feature, healthcare facilities can expect:
✅ Faster Bed Availability – Reduce time between patient discharges and room readiness.
✅ Streamlined EVS Coordination – Eliminate manual requests and improve response times.
✅ Improved Infection Control – Automate extra precautions based on terminal and isolation cleans.
✅ Operational Efficiency – Minimize delays, reduce admin burden, and optimize EVS resources.

By integrating Discharge Control and Service Control, BedWatch continues to empower hospitals and healthcare facilities with smarter automation tools that enhance both patient care and operational performance.

Ready to Optimize Your Discharge & EVS Workflow?

This new feature is available now for facilities using both Discharge Control and Service Control within BedWatch.

Want to see it in action? Contact us for a personalized demo and discover how BedWatch can help your team work smarter, not harder.

Get in touch today!